MO14 Administrative Organisation Management

Module Name
Administrative Organisation Management
Module Code
MO14
Year
2
Phase
1
Block
1
Teacher
Adeyemi Banjo
Prerequisite
High School Diploma or final certificate, equivalent to the Netherlands HAVO Diploma
Introduction
This module offers the most technologically updated text on the market. In combination with technological updates, this comprehensive introduction to office management focuses on what office managers actually do on the job. Dr. Quible's signature easy-to-read style coupled with pedagogical aids throughout systematically explores the full range of office management topics-office environment, employees, systems, and functions.
Goals
  • Develop a clear and meaningful understanding of general procedures, systems, processes, and administration.
  • Understand the roles and value of administrative staff in the effectiveness and success of organizations.
  • Develop a knowledge and skill base that assists in understanding the office environment and in enhancing performance as an effective administrative employee in an organization.
  • Understand the impact of office technology.
  • Develop a clear and meaningful understanding of the different office procedures.
  • Develop a knowledge and skill base that assists in understanding the office environment and in enhancing performance as an effective administrative employee in an organization.
  • Understand the broad scope of responsibilities of the administrative office manager, as a key person, in efficient company operation
Content

The Managerial Process.
The Organizing Process.
The Communication Process.
Office Layout.
Office Environment.
Office Equipment and Furniture.
Analyzing Jobs of Office Employees.
Evaluating Jobs of Office Employees.
Systems Analysis.
Computer Technology.
Telecommunications Technology.
Applications Software.
Records Management and Micrographics.
Forms Design and Control.
Office Reprographics and Mail Services.
Quality and Quantity Control.

Instruction / Study Load

24 Lesson hours

8 Preparatory Lesson Hours

10 Assignments / Homework hours

20 Exam and exam preparation hours

50 Literature (Depending on the length and difficulty of the book) hours

The course uses 350 pages from the book(s) and journal articles where:

  • 350 pages easy reading and understanding material – 50 hours

Criteria:

  • Difficult reading and understanding material – 3 pages per hour
  • Average reading and understanding material – 5 pages per hour
  • Easy reading and understanding material – 7 pages per hour

Total 112 Hours

IBA Final Qualification Mapping
Mapped with numbers 8 and 10 See the EEG for further reference.
Teaching Language
English
Teaching Methods
  • Classroom lecturing
  • Case study discussions
  • Feedback and presentation sessions
  • Video and film
  • Discussion sessions
  • Research Papers
Module / Lecture and seminar status
Compulsory
Testing and assessment
Written Examination (1) See the EEG for further reference.
European Credits
4
Required literature

Administrative Office Management, 8/E, Zane K. Quible, Oklahoma State University Prentice Hall, 2005, ISBN-10: 0131245104, ISBN 13: 9780131245105

Notes

Articles and Journals related to the module are to be published on the Module Online Area