COVID-19 FAQ

Please find below a full overview of our most frequently asked questions (FAQs) regarding admissions, visas, travel, class delivery methods, etc. during the COVID-19 period. Wittenborg monitors the global situation closely and we will update our FAQs as required.

For the most up-to-date information on the general COVID-19 measures in the Netherlands, click here

 

General

Are Wittenborg campuses open? 

Campuses are open. In accordance with the most recents announcements by the Dutch authorities, in-person classes can take place. This means that all lessons at WUAS will be scheduled on location (at the Spoorstraat and Aventus buildings in Apeldoorn and at the Dali building in Amsterdam). We encourage students to attend classes in-person. Students have to wear medical masks at all times.

Can I attend a Wittenborg Open Day?  

Our upcoming Open Days will be conducted entirely online, so you can still visit us from the comfort of your own home. Admissions Officers & Current Students are ready to answer all of your questions during our Virtual Open Days. 

Besides Open Days, Wittenborg also organises other events, such as Live Q&A sessions and online webinars. For a complete overview of all events, please see our Events Calendar

If you would like to visit one of our campuses in person, please contact our Admissions Department at admission@wittenborg.eu for an appointment.  

What are the rules for everyone in the Netherlands?

Currently, the main rules are:

  • Wash your hands often
  • Do not shake hands
  • Cough and sneeze into your elbow 
  • Work from home if in any way possible
  • Keep 1.5 meter distance from others in most settings
  • Wear a face mask where required, such as in all public indoor spaces (incl. education facilities), crowded outdoor spaces, etc.
  • Ventilate
  • Stay at home and get tested if you have symptoms
  • Some venues (gyms, restaurants, etc.) or events might require you to show a COVID-19 entry pass (CoronaCheck) that shows you have been vaccinated, that you tested negative or have had COVID-19 recently.

For a more detailed and always current overview, go here.

What are Wittenborg’s COVID-19 on-campus guidelines? 

Below is a summary of the guidelines that apply to our campuses: 

  • Stay at home and get tested if you have symptoms 
  • Wash your hands often
  • Do not shake hands
  • Cough and sneeze into your elbow
  • Use the stairs if possible
  • Wear medical face masks at all times, in accordance with government regulations

Additional guidelines may be communicated on campus. 

Can I get vaccinated upon arrival? 

Yes. You can make an appointment or go to a walk-in vaccination location. You will receive either the BioNTech/Pfizer vaccine or the Moderna vaccine. For more information, click here. We highly encourage our students to get vaccinated. You may also get a booster if you have been vaccinated in your country.

Admissions

Are Admissions Officers at Wittenborg working?  

Yes, our Admissions Team is continuously processing applications as normal. Feel free to contact the team at admission@wittenborg.eu for any questions or an update on your application. 

Are there any changes in Wittenborg’s admissions process due to COVID-19? 

Our admissions process is still the same. The intake interview for students who are based in the Netherlands can take place on-campus or online via Skype. For more information about our admissions procedure, please click here

Is Wittenborg still accepting applications from students residing in countries affected by the COVID-19 outbreak?  

Yes, Wittenborg is accepting all applications as normal. We are closely monitoring the current COVID-19 situation and following the guidelines as implemented by the Dutch government and the Dutch National Institute for Public Health and the Environment. However, our Admissions Team continues processing applications for our next intakes, regardless of your nationality or the country you reside in.

Due to COVID-19, I might not receive my high school diploma. Does this have an impact on my application?  

No, in most cases it will not have an impact on applications. Wittenborg understands that this is an exceptional situation we are currently in. We are aware that schools worldwide have postponed or cancelled high school final exams.

If you are unable to obtain your high school diploma, or you will receive a different statement of completion of your studies, please inform our Admissions Team at admission@wittenborg.eu to see how we can assist you further. 

Can I defer my Wittenborg offer to a later intake?  

Yes, you can. Wittenborg's Bachelor, MBA and MBM programmes all have 6 starting dates per year, allowing flexibility in starting your studies. If you are unable to travel to the Netherlands, it is possible to either start online or to defer your starting date.  

If you would like to defer your starting date after you have received an acceptance letter, please inform the Registrar Department at registrar@wittenborg.eu with your request (and please mention your student number when you send an email).  

The IELTS/TOEFL centre in my home country is closed. Can I get an exemption based on my previous study which was fully taught in English? Is there any online alternative?  

If your previous education was fully taught in English, you may be eligible for exemption from the English Language Test. Please send a copy of your academic documents to admission@wittenborg.eu. Our Admissions Team will be happy to assist you.

Wittenborg also accepts TOEFL IBT Special Home Edition. This allows you to take the language test on your computer at home if the English test centre in your home country is closed due to COVID-19. 

What are my options if I cannot travel to the Netherlands for study due to COVID-19? 

The Immigration Office in the Netherlands is open and still processing visa applications. In case the Dutch embassy in your home country is closed, and you cannot travel to the Netherlands, you can start your study online first and come to the Netherlands when it is possible. Please make sure to inform our Registrar Team as soon as possible at registrar@wittenborg.eu

Do I get any tuition fee reduction if I decide to follow the education online? 

From Monday, 30th August 2021, all lessons at WUAS will be scheduled on location (at the Spoorstraat and Aventus buildings in Apeldoorn and at the Dali building in Amsterdam). We encourage students to attend classes in-person. Students who are not able to travel internationally or have valid extenuating circumstances can attend classes online. Those students will not get a tuition fee reduction. 

Visa Process & Residence Permit Collection

I am unable to make an appointment with the Dutch embassy for the collection of my MVV. What can I do?  

For the most up-to-date information on the status and opening times of your embassy, please keep checking the following website: https://www.netherlandsandyou.nl/contact.

The current IND regulations state that you have to pick up your MVV within 3 months from the date on your TEV (Entrance and Residence) approval letter. The TEV approval letter is sent to your private e-mail address by Wittenborg, together with your visa approval e-mail. 

If you are unable to pick up your MVV within the required 3 months, please contact the Dutch embassy in your home country to request another 3-month extension (https://ind.nl/en/pages/coronavirus.aspx). Please note that you can only request a 3-month extension if it is impossible for you to make an appointment with the Dutch embassy for the collection of your MVV visa within the 3-month period. Since some of the Dutch embassies are temporarily closed, they are less accessible by email or phone. Therefore, we recommend you not to wait until the last moment to contact them.  

Please always keep us informed if there is a change in your plans to come to the Netherlands by emailing registrar@wittenborg.eu or calling us on +31 (0)88 667 2688. 

I have already collected my MVV/visa sticker, but I am unable to travel to the Netherlands within the 3 months stated on the MVV sticker in my passport. What can I do?  

Please contact the Dutch embassy to request another MVV sticker in your passport if you are unable to travel to the Netherlands within the 3 months as stated on the MVV sticker in your passport. Please note that some of the Dutch embassies are temporarily closed and are less accessible by email or phone. Please do not wait until the last moment to contact them. Check the status of your embassy through this link: https://www.netherlandsandyou.nl/contact.

Please always keep us informed if there is a change in your plans to come to the Netherlands by emailing registrar@wittenborg.euor calling us on +31 (0)88 667 2688. 

I have collected my MVV already, however, there are still restrictions for people who want to travel to the Netherlands. Are these restrictions also applicable to me if I want to enter the Netherlands with an MVV?  

No, this measure does not apply to holders of an MVV or Dutch residence permit, regardless of the purpose of residence.

Once you have collected your MVV, you are allowed to travel to the Netherlands. For the latest information, please visit: https://www.netherlandsandyou.nl/travel-and-residence/visas-for-the-netherlands/qas-long-stay-visa-mvv.

I have arrived in the Netherlands, but I cannot collect my residence permit, as IND has limited their office hours. What can I do?  

If your residence permit is ready to be collected at the IND office in the Netherlands, you will receive a notification by email from Wittenborg. 

The current IND regulations state that you must pick up your residence permit within 3 months as stated on your MVV sticker. However, if you are unable to do so, please inform us by email (registrar@wittenborg.eu) if you cannot meet the 3-month deadline. Wittenborg will then request an extension of these 3 months so that you can collect your residence permit later at the IND office.  

The Dutch embassy in my home country is closed. Whom should I contact to find out more? 

Since the situation is changing very quickly, we advise you to keep checking the status of your embassy from this link: https://www.netherlandsandyou.nl/contact. Unfortunately, there is no specific opening date/time for the embassies as the decision to open the embassy depends on the local situation.  

Please always keep us informed if there is a change in your plans to come to the Netherlands by emailing registrar@wittenborg.eu or calling us on +31 (0)88 667 2688. 

I am not sure when I will arrive in the Netherlands. Can I pay my visa and accommodation fee later? 

We recommend that you continue your preparations and your visa application process as planned and secure your accommodation by making the necessary payments. This is to avoid any unnecessary delays. If, however, you are unable to travel to the Netherlands after all, then you can choose to start online or defer your starting date to another intake. The accommodation payment will remain valid. 

Please let us know your travel details at least 10 days before your arrival in the Netherlands by submitting the arrival notification form so that our housing team has time to prepare your accommodation. 

 

Travel

Has the Netherlands re-opened its borders? Can I enter the Netherlands with my study visa? 

Yes, if you are the holder of a study visa you are allowed to enter the Netherlands. Although there are still travel restrictions for non-essential travel from several countries, students who have a valid study visa fall under the category ‘Holders of a long-stay visa, including persons with a temporary residence permit (MVV)' and are, therefore, exempted from these travel restrictions. 

Do I have to self-quarantine after my arrival in the Netherlands? Will Wittenborg help me with groceries and other necessities during my self-quarantine? 

Depending on where you are from and your moment of arrival, you might need to self-quarantine. You can check here. You might be able to shorten your quarantine period by getting tested after a number of days.

Please be assured that Wittenborg’s Housing Team as well as your fellow students will be happy to assist you with your groceries and other daily essentials during your self-quarantine. Additionally, most Dutch supermarkets, drugstores, and other shops have online shops with home delivery within 24-48 hours. 

My flight to the Netherlands is cancelled/postponed due to COVID-19. What do I need to do? 

In this situation, please call Wittenborg’s telephone number +31 (0)88 667 2688 (weekends: +31 (0)61 372 3608) as soon as possible so that we can take the necessary action. After your call, please also send a short e-mail to registrar@wittenborg.eu, mentioning your student number and explaining your situation.   

Please follow the same procedure if you face any difficulties travelling to your airport of departure caused by airport authorities or airline company staff.  

Will Wittenborg help me to contact a doctor or hospital if upon my arrival I am not feeling well? What is the procedure? 

Yes, Wittenborg will help you to contact the doctor or hospital. If your health insurance has been arranged through Wittenborg, your insurance will be valid on the day of your arrival in the Netherlands.  

Please make sure to submit the arrival notification form before your arrival in the Netherlands, so that we can arrange your insurance accordingly.  

If you have any COVID-19 symptoms, please call Wittenborg’s Front Desk on +31 (0)88 667 2688 or email support_covid19@wittenborg.eu.  

Starting Studies

How are programmes delivered this academic year? 

Campuses are open. In accordance with the most recents announcements by the Dutch authorities, in-person classes can take place. This means that all lessons at WUAS will be scheduled on location (at the Spoorstraat and Aventus buildings in Apeldoorn and at the Dali building in Amsterdam). We encourage students to attend classes in-person. Students have to wear medical masks at all times.

Attendance requirement for students will not yet be re-introduced. However, there will be in-class participation credits which will make up to 10% of the final exam marks. 

Please note that laptops are compulsory.

Can I attend classes online?

We encourage students to attend classes in-person. Students who are not able to travel internationally or have valid extenuating circumstances can attend classes online. Classes will not be recorded. 

If I start studying online from my home country, can I use the 4 months’ accommodation I paid for later when I come to the Netherlands?  

Yes, this is possible. Please let us know your travel details at least 10 days before your arrival in the Netherlands by sending an e-mail to registrar@wittenborg.eu and submitting the arrival notification form so that our housing team has time to prepare your accommodation.

Can I defer my studies to a later intake? 

You have the option to defer your application to a later intake. Make sure to inform the Registrar Department at registrar@wittenborg.eu.  

Where can I find up-to-date information regarding Wittenborg’s policy on COVID-19?  

You can follow our up-to-date news here. Updates will also be communicated through our social media: Facebook InstagramTwitterLinkedIn.