FAQ 'Coronavirus' - admissions and information for new students

Immediately after the announcement from the Dutch government that schools and universities must close, Wittenborg launched its education online. From Block 6 (30 March) until at least 17th May (Block 7) all studies and teaching are carried out through our developed Moodle on Wittenborg Online and Office365 Groups and Teams system. Timetables are running as planned in both asynchronous (variable contact) and asynchronous (live contact) mode.

Frequently Asked Questions

Please find below a full overview of our most frequently asked questions regarding admissions, visas and starting studies during the COVID-19 period.

Wittenborg University of Applied Sciences monitors the global situation closely and we’ll update our FAQs as soon as more information becomes available. Therefore, we recommend you check this page regularly. 

We hope you all arrive in the Netherlands soon. If not, we will be here to support you on what to do next, so there is no need to worry. At this difficult time, we wish everyone good health, strength and peace of mind. 

General

Can I attend a Wittenborg Open Day or visit the campus?  

Currently, all on-campus events including open days and campus tours have been cancelled. However, we are very pleased to inform you that Wittenborg will host its very first Virtual Open Day on 29th of April. Admissions Officers & current Student Representatives are ready to answer your questions during this Virtual Open Day. More information on registration for this event will be announced soon. 

Will programmes at Wittenborg start as scheduled (6 starting dates)? 

Yes all programmes are running as planned, online. Immediately after the announcement from the Dutch government that schools and universities must close, Wittenborg launched its education online. From Block 6 (30 March) until at least 17th May (Block 7) all studies and teaching are carried out through our developed Moodle on Wittenborg Online and Office365 Groups and Teams system. Timetables are running as planned in both asynchronous (variable contact) and asynchronous (live contact) mode. We are, therefore, pleased to inform that all programmes are starting as scheduled.  

Prospective students are still welcome to apply for all upcoming starting dates. A full overview of our starting dates can be found here: https://www.wittenborg.eu/entry-dates-application-deadlines.htm.   

Admissions

Is Wittenborg University of Applied Sciences still considering applications from students residing in countries that are affected by the COVID-19 outbreak? 

Yes, Wittenborg is processing all applications as normal. Wittenborg is closely monitoring the current COVID-19 situation and follows the guidelines as implemented by the Dutch government and the Dutch National Institute for Public Health  and the Environment. However, Wittenborg Admissions continues processing applications for its next intakes, regardless of your nationality or the country you are residing in.

Due to COVID-19, I might not receive my high school diploma. Does this have an impact on my application? 

No, in most cases. Wittenborg understands that this is an exceptional situation we are currently in. We are aware that schools worldwide have postponed or cancelled high school final exams. In case you are unable to obtain your high school diploma, or you will receive a different statement of completion of your studies, please inform our Admissions Department at admission@wittenborg.eu to see how they can assist you further.

Can I defer my Wittenborg offer to a later intake? 

Yes, you can. Wittenborg's Bachelor, MBA and MBM programmes all have 6 starting dates per year, allowing flexibility not only in starting your studies, but also graduating from your programme. If you would like to defer your starting date after you have received an acceptance letter, please inform the Registrar Department at registrar@wittenborg.eu with your request. Please do not forget to mention your student number when you send an email. 

Are Admissions Officers at Wittenborg still working despite its closure of two of its campuses? 

Yes. Wittenborg's Amsterdam location, and the Spoorstraat location in Apeldoorn are closed. However, the main Wittenborg Aventus campus in Apeldoorn is still open from 07:30-16:00 daily. Wittenborg's Admissions Team is continuously processing applications as they normally do. If you would like to submit your application, you have a question, or you would like to have a chat via phone, our Admissions Team will be happy to assist you.   

Visa Process & Residence Permit Collection

I am unable to make an appointment with the Dutch embassy for the collection of my MVV. What can I do? 

The current IND regulations state that you must pick up your MVV within 3 months after receiving the IND decision/approval letter. This letter has been forwarded to your private email address by Wittenborg University of Applied Sciences. 

If you are unable to pick up your MVV within the required 3 months, please contact the Dutch embassy in your home country to request for another 3-month extension on top of these 3 months already provided to you (https://ind.nl/en/pages/coronavirus.aspx). Please know that you can request a 3-month extension only if it is impossible for you to make an appointment with the Dutch embassy for the collection of your MVV within 3 months. Since some of the Dutch embassies are on temporary lockdown they are less accessible by email or phone, do not wait until the last moment to contact them. 

Don't forget to keep us informed at all times by calling emailing us at registrar@wittenborg.eu or calling us at +31 886672688 if there is a change in your plans for coming to the Netherlands. 

I have already collected my MVV / visa sticker, but I am unable to travel to the Netherlands within the 3 months stated on the MVV sticker in my passport. What can I do? 

Please contact the Dutch embassy to request another MVV sticker in your passport if you are unable to travel to the Netherlands within the 3 months as stated on the MVV sticker in your passport. As some of the Dutch embassies are on temporary lockdown they are less accessible by email or phone, don't wait until the last moment to contact them. 

Do not forget to keep us informed at all times by calling emailing us at registrar@wittenborg.eu or calling us at +31 886672688 if there is a change in your plans for coming to the Netherlands. 

I have collected my MVV already, however, the access conditions for people who want to travel to the Netherlands have been tightened. Is this restriction also applicable to me if I want to enter the Netherlands with an MVV? 

From Thursday 19 March 2020 at 6 p.m., the access conditions for people who want to travel to the Netherlands have been tightened. This means that persons who do not fall under the exception categories will not enter the Netherlands and they will be refused entry. In principle, this measure applies for a period of 30 days. This measure does not apply to: 

  • holders of an MVV or Dutch residence permit, regardless of the purpose of residence; 
  • third-country nationals in possession of a residence permit from a Schengen or EU member state; 
  • holders of a residence permit as long-term resident. 

I have arrived in the Netherlands, but I cannot collect my residence permit until 6th of April, as IND has limited their office hours. What can I do? 

If your residence permit is ready to be collected at the IND office, Wittenborg will have informed you of the collection of your residence permit by email.  

The current IND regulations state that you must pick up your residence permit within 3 months as stated on your MVV sticker. However, if you are unable to do so, as the IND states that the residence permits cannot be picked up at the IND office until 6th of April, please inform us (email registrar@wittenborg.eu) if you cannot meet the 3-months deadline. Wittenborg will then request IND for an extension of these 3 months, so that you can collect your residence permit later at the IND office. 

Travel

My flight to the Netherlands is cancelled/postponed due to COVID-19. What do I need to do? 

In such a situation, please call the Wittenborg University of Applied Sciences telephone number +31886672688 (weekends: +31613723608) to inform Wittenborg's staff members so that they can take the necessary action. After your call please also send a short e-mail to this address: registrar@wittenborg.eu, mentioning your student number and explaining your situation.  

Please follow the same procedure if you face any difficulties that prevent you from travelling to the airport of your departure point that is caused by airport authorities or airline company staff. 

In case you are unable to travel to the Netherlands, please follow the steps mentioned below. 

Starting studies

I am a new student for block 6 / block 7, but I have decided to stay in my home country due to COVID-19. Can I join classes online or defer my studies to a later intake? 

Yes, you are most welcome to join classes online! If you planned to start your studies in block 6 2020 (30th March), you can join our introduction week on 25th and 26th of March online. In this case, you should have received an email from our Front Desk team (frontdesk@wittenborg.eu) inviting you for the introduction week. Please let us know if you have not received your invitation for the introduction week if you are scheduled to start your studies in block 6 by emailing frontdesk@wittenborg.eu

In preparation for the introduction week, please make sure that you have a stable internet connection along with a computer so that you can follow and execute the instructions (such as activating your student account) at the same time. During the introduction week, our Front Desk will explain in detail how you can join our online learning environment. 

Alternatively, you can also defer your application to a later intake. Make sure to inform our Registrar Department at registrar@wittenborg.eu accordingly. 

If I start block 6 (or block 7) from my home country, can I use the 4 months’ accommodation I paid for, later when I come to the Netherlands?  

Yes. Make sure to inform our Registrar's Department at registrar@wittenborg.eu at least 15 working days before your arrival date so we can arrange your accommodation accordingly. 

Where can I find the updated information regarding Wittenborg’s policy on COVID-19?  

You can follow our up-to-date news here