Following his graduation from Trinity College in Dublin, Conor Sheehan moved to London where he pursued his initial career in 'rooms division management' at Claridge's Hotel and subsequently two other luxury west-end outlets. Later, he made the move into hospitality education at Westminster College where he taught human resource management and applied hospitality business subjects before assuming the role of Head of Higher Education.
Conor's keenly awaited opportunity to work as a university academic came in 2006 when he joined the University of Brighton as a senior lecturer and curriculum development lead for travel, tourism and retail education within the 'Sussex Learning Network'
In addition to leading the teaching of applied hospitality managements subjects, Conor continues to lecture in human resource management which, together with organizational behaviour and pedagogy, represent particular areas of research interest His earlier published work related chiefly to pedagogy and curriculum design, in particular the development of work-based learning programmes on foundation degrees.More recently, Conor's research attention has turned to exploring the significance of hospitality, travel and tourism service agents' 'emotional' self-management for their wellbeing and professional and personal fulfillment.
During 2010 he completed a 1 year research study which involved the collection of detailed oral histories from airline cabin crew members relating to their perceptions of the emotional demands inherent in their work and how they managed these. Following the study, Conor presented research papers on the influences of organizational culture upon service agents' emotional self-management and occupational health at the CHME, BAM and Psychosocial Studies Network annual conferences. He is now undertaking Ph.D. research which further explores the relationships between emotional effort and well-being within the service and healthcare sectors.