Conor Sheehan

Conor Sheehan
Position
Visiting Lecturer
Availability
By Appointment
Background

Selected papers/research presented at Conferences include:

  • Sheehan, C. (2013), 'Methodological considerations in a research project investigating emotional self-management and well-being in service work', conference paper presented at Council for Hospitality Management Education Annual Research Conference, Queen Margaret University, Edinburgh, May 2013.
  • Sheehan, C. (2011) 'Hard labour at 35,000 feet? – A reconsideration of emotional demands in airline service work.' Paper presented at 2011 CHME Conference entitled 20-20 Back to the Future, Leeds Metropolitan University, 11-12 May 2011.
  • Sheehan, C. (2011) 'Hard labour at 35,000 feet? – A reconsideration of emotional demands in airline service work.' Paper presented at the 4th Conference of the Psychosocial Studies Network on 'Affect, subjectivity and social order/disorder'. School of Applied Social Sciences, University of Brighton. 10-11 June 2011.
  • Sheehan, C. (2011) 'Hard labour at 35,000 feet? – A reconsideration of emotional demands in airline service work.' Paper presented at British Academy of Management (BAM) annual conference, Aston University, Birmingham, 14 September, 2011.

Research Publications

Number of items: 5.

Sheehan, Conor (2013) Methodological considerations in a research project investigating emotional self-management and well-being in service work In: Council for Hospitality Management Education Annual Research Conference, Queen Margaret University, Edinburgh, May 2013.

Sheehan, Conor (2012) Hard labour at 35,000 feet: a reconsideration of emotional demands in airline service work Hospitality and Society, 2 (1). pp. 99-116. ISSN 2042-7913

Sheehan, C.A. (2007) Strong Foundations First Move Retail. pp. 12-13.

Sheehan, C.A. (2006) Foundation degree assessment models - meeting the needs of the new generation of higher level students on hospitality management foundation degrees In: Beaney, P., ed. Researching foundation degrees. FDF Publications, UK. ISBN 1-905917-00-7

Sheehan, C.A. (2005) Hospitality foundation degrees: Aligning delivery models with the widening participation agenda Online Journal of Hospitality, Leisure, Sport and Tourism.

Biography

Following his graduation from Trinity College in Dublin, Conor Sheehan moved to London where he pursued his initial career in 'rooms division management' at Claridge's Hotel and subsequently two other luxury west-end outlets. Later, he made the move into hospitality education at Westminster College where he taught human resource management and applied hospitality business subjects before assuming the role of Head of Higher Education.

Conor's keenly awaited opportunity to work as a university academic came in 2006 when he joined the University of Brighton as a senior lecturer and curriculum development lead for travel, tourism and retail education within the 'Sussex Learning Network'

In addition to leading the teaching of applied hospitality managements subjects, Conor continues to lecture in human resource management which, together with organizational behaviour and pedagogy, represent particular areas of research interest His earlier published work related chiefly to pedagogy and curriculum design, in particular the development of work-based learning programmes on foundation degrees.More recently, Conor's research attention has turned to exploring the significance of hospitality, travel and tourism service agents' 'emotional' self-management for their wellbeing and professional and personal fulfillment.

During 2010 he completed a 1 year research study which involved the collection of detailed oral histories from airline cabin crew members relating to their perceptions of the emotional demands inherent in their work and how they managed these. Following the study, Conor presented research papers on the influences of organizational culture upon service agents' emotional self-management and occupational health at the CHME, BAM and Psychosocial Studies Network annual conferences. He is now undertaking Ph.D. research which further explores the relationships between emotional effort and well-being within the service and healthcare sectors.