Business Partner organisation development
A growth area in the corporate environment – the internal “business partner” needs specific skills that are now becoming formalized and accepted. With the position comes a new process and reporting line.
BPOD – Business Partner Organization Development • www.bpod.info
Sales process consulting and facilitated planning
The methodologies under “pipeliner-sales” are designed for project and complex sales. From 2 day basic skills courses to 4 week full boot camps, the pipeliner methods cover the full spectrum of sales training & consulting.
Pipeliner Sales Training & Facilitated Planning Services • www.pipeliner-sales.com
Sales for non-Sales in IT, HR & Operations
“Non-Sales” is a term which is being used increasingly to demonstrate to the different departments within an organisation their importance to the sales effort.
The term “sales” is perceived in many different ways, not all positive, yet the understanding and acceptance that almost every internal department plays a role in the sales process is something that can improve the overall performance of the organisation dramatically, and perhaps more importantly, increase the value of what the organisation is able to provide their customers.
The intention of the seminar is to raise a clear awareness of how important individual contributors are the sales process, and to see what specifically their job role means from a sales perspective. However, it must be said that we want to achieve this without suggesting that the “non-sales” professionals need to be “sales people”!
As soon as a non-sales professional sees what their activities mean from a sales perspective, then they can act and react in a more professional way to their surroundings and customer requests.
In order to make the above possible though, we need to relate the topic to tangible, practical and immediately applicable skills. Within this seminar we will study and practice the skills of active listening, good question asking, and the psychology of influence.
Participants will leave with a toolkit of communication strategies that they can test to immediate effect outside the workshop.
Soft skills for FMCG Key Account Managers
Using the method pack from the Contrast Training Negotiation skills programmes, we work with FMCG companies to ad soft skill value to their KAM training curricula. A typical programme has a 50/50 split of internal topics like Category Management, Trade Marketing, Compliance & International Trade Regulations along with Objection Handling, Nego Processes, Tactics & Preparation tools. And of course the all important roleplays!!
The KAM job is very company specific, so our activities in these seminars are very dependent on the clients objectives. Usually the client will have a whole rack of process information, specific product, Ts & Cs argumentation that will take a large proportion of the time, which leaves it to us to work well with the client to create a good KAM training experience and make sure they get enough soft-skill input.
Speaker training for physicians at conferences
Speakermedica was one of the first Wittenborg corporate niche sites. Over 3500 physicians have been trained in presentation skills and training techniques according to the Speakermedica approach. In todays world of heavy compliance control, the Speakermedica brand has been less busy, but the needs remain the same and will until Doctors start getting trained in soft skills where they should be trained! (at university).
Speakermedica • www.speakermedica.com
Boot camp design & blended learning approaches
Many companies develop an “academy” approach for their new employees. The programme is normally linked to a retention process whereby people sty in the organisation for 2 years after the programme ends. The programmes contents cover the full range oif internal process and product training, and we organise the whole programme from a soft-skill perspective.
The Development Centre approach is now well established in the corporate environment as being a qualitative engagement for everyone who gets involved. The purpose of the LDC platform is to explain and train the skills to the SMB environment. At the Wittenborg we use development centre approaches whenever feasible, and believe it is the future of many education types.
Leadership-DC • www.leadership-dc.com